OfficeLuv reserves the right, at our discretion, to change, modify, add, or remove portions of these Terms of Service at any time. Any such material modifications will take effect on the earliest of the date you indicate your assent by clicking “Accept”, continuing to use the Services, and 30 days after OfficeLuv’s notice of the changes by updating the copy of these Terms of Service available on the Services. If at any time you disagree with the Terms of Service or any modifications thereof, you shall cease using the Services. Your continued use of the Services after the revised Terms of Service become effective indicates that you have read, understood, and agreed to the revised Terms of Service. Without limiting the foregoing, OfficeLuv may terminate these Terms and its relationship with you at any time providing you with written notice of such termination.
To the extent needed by us to provide you with Services, we may require access to your office, including a revocable license to enter your property and three (3) complete sets of keys (and key fobs/proximity cards). These keys will only be used according to your agreed schedule. If we can’t promptly access your offices during the schedule we agree to, you understand that we may charge an additional fee to recover any loss we experience as a result. You also understand that we observe the following 2023-2024 holiday schedule, and are closed for the entire day, unless otherwise noted: New Year's Day; Memorial Day; Independence Day; Labor Day; Thanksgiving Day; Christmas Day. All observed holidays are non-refundable and will incur additional charges should service be requested or rescheduled. (All times are the local standard time for your location). We may change or modify the foregoing list at any time at our discretion.
Service Billing and Credits. Invoices are billed at a fixed monthly rate and will not be adjusted for voluntary or involuntary office closures. Any significant pause or reduction of the recurring service schedule requires a minimum of 15 days notice. Requests for changes and adjustments to the service schedule will go into effect on the following month’s invoice.
Part of our Services may include you ordering certain supplies and other items through our Website (“Ordering Platform”). To the extent that you set up recurring orders through our Ordering Platform, we reserve the right to update the prices for any items included in any recurring order to reflect increases in prices charged to us. In the event of any issues or problems with any such items, you shall first raise such issues or problems with us, and we will use commercially reasonable efforts to assist in resolving such issues or problems with the applicable item manufacturer or provider; provided, however, that you acknowledge and agree that we will not be responsible for any such items ordered, and that your sole source of recourse with respect to any such issues or problems is with the applicable item manufacturer or provider, and not with us.
Either party may terminate these Terms of Service at any time in the event the other party materially breaches these Terms of Service and fails to cure such breach within 15 days of receiving written notice of the said breach. Otherwise, unless set forth otherwise on a services order form entered by the parties, these Terms of Service shall continue in effect for one (1) year from the date that Services begin, and shall automatically renew thereafter for successive 1-month terms, until otherwise terminated by either party, for any reason, upon giving written notice of cancellation by mail or email not less than 30 days prior to any such renewal date (such cancellation to become effective upon the expiration of the then-current 1-month term). In the event of a change in existing law, as it pertains to the Services, we reserve the right to revise our pricing or terminate this Agreement, as provided in these Terms of Service.
At the time of registration or access you may be asked to provide your credit card, debit card, ACH information, check, or other such payment information and may be billed by OfficeLuv for items ordered or services rendered. Payments made via credit card and debit card may incur a payment processing fee. Should you wish to avoid convenience fees you may pay via ACH or check which have no convenience fee. Invoice frequency may vary based on the frequency of orders. Undisputed invoices not paid within 30 days will accrue interest at 1.5% per month (or, if less, the highest rate permissible under applicable law). As the cost of services rendered or items ordered increases, we may occasionally be forced to change our pricing.
The Services, including the content, visual interfaces, interactive features, information, graphics, design, compilation, products, software, services, OfficeLuv trademarks, logos, videos and audio, and all other elements of the Services (“OfficeLuv Materials”) are owned and/or licensed by OfficeLuv. OfficeLuv hereby grants you the right to access and read the OfficeLuv Materials solely for the internal operation of your business. Nothing herein gives you any right to download, reproduce, copy, distribute or create derivative works based on any OfficeLuv Materials. OfficeLuv reserves all rights not expressly granted in these Terms of Service. You shall not acquire any right, title, or interest to the OfficeLuv Materials, except for the limited rights set forth in these Terms of Service.
OfficeLuv reserves the right to investigate and suspend or terminate at any time your use of the Services if you have misused the Services, or behaved in a way that could be regarded as inappropriate or unlawful or illegal, in each case in OfficeLuv’s sole discretion. The following is a partial list of the type of actions that you may not engage in with respect to the Services:
In addition to the foregoing non-limiting list, during the term of this Agreement and for twelve (12) months thereafter, you will not, and will not assist or otherwise enable any third party to, and will cause your affiliates, employees, independent contractors, agents and advisors not to, directly or indirectly, on behalf of itself or any other person or entity, by any means whatsoever, to solicit or hire any officer, director, member, manager, employee or contractor of OfficeLuv or any affiliate thereof. If you breach this clause, you will pay OfficeLuv the onboarding costs and expenses incurred by OfficeLuv in replacing such solicited or hired individual, plus a fee equal to the total annual pay such solicited or hired individual would have been due had such individual been engaged for twelve (12) months after the date of such solicitation or hire.
OfficeLuv may make changes to or discontinue any of the data availability, media, products, or other services available within the Services, including any or all of the OfficeLuv Materials, at any time, and without notice. The OfficeLuv Materials may be out of date, and OfficeLuv makes no commitment to update information or materials on the Services.
You agree to indemnify and hold harmless OfficeLuv, and its affiliates and any related companies (including those which share substantially common ownership), and the equity holders, officers, directors, employees, and agents of any of them from any and all claims, losses, obligations, damages, liabilities, costs, debt, and expenses (including attorney’s fees) arising out of: (i) your use or misuse of the Services and/or OfficeLuv Materials; (ii) your violation of these Terms of Service; (iii) your violation of the rights of any other person or entity; (iv) your breach of the representations, warranties, and covenants set forth in these Terms of Service; and (v) any unauthorized use of your account not caused by a breach of OfficeLuv security. OfficeLuv reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of OfficeLuv. OfficeLuv will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
You expressly acknowledge that as used in this Section, the term OfficeLuv includes OfficeLuv’s equity holders, officers, directors, employees, agents, affiliates and subcontractors.
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, OFFICELUV DISCLAIMS ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED REGARDING OFFICELUV, THE OFFICELUV MATERIALS AND THE SERVICES, INCLUDING THEIR FUNCTIONALITY AND ACCURACY, AND INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AND ANY WARRANTY ARISING FROM A COURSE OF DEALING OR USAGE IN TRADE.
“As is” and “As available” and “With all faults”
You expressly agree that the use of the Services and the OfficeLuv Materials is at your sole risk. The Services, OfficeLuv Materials, and any third-party data, content, software, services, reference sites, or applications made available in conjunction with or through the Services are provided on an “as is”, “where is” and “as available”, “with all faults” basis and without warranties or representations of any kind, either express or implied. OfficeLuv does not warrant that the OfficeLuv Materials, content, Services, reference sites, or any other information offered on or through the Services or any reference sites will be uninterrupted, or free of errors, viruses, or other harmful components and does not warrant that any of the foregoing will be corrected or correctable. If you are accessing or using the Services, you do so at your own risk and you are responsible for compliance with applicable law.
UNDER NO CIRCUMSTANCES, AND UNDER NO LEGAL THEORY, INCLUDING NEGLIGENCE, SHALL OFFICELUV OR ITS EQUITY HOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES AND SUBCONTRACTORS BE LIABLE FOR LOSS OF PROFIT, LOSS OF DATA, COST OF REPLACEMENT GOODS OR SERVICES, ANY OTHER ECONOMIC OR OTHER LOSS, OR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THAT RESULT FROM YOUR USE OR INABILITY TO USE THE OFFICELUV MATERIALS OR ANY REFERENCE SITES, THE SERVICES THEMSELVES, OR ANY OTHER INTERACTIONS WITH OFFICELUV, EVEN IF OFFICELUV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY SET FORTH IN THESE TERMS OF SERVICE. YOU AGREE THAT ANY CAUSE OF ACTION BROUGHT BY YOU ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED. IN NO EVENT SHALL OFFICELUV OR ITS EQUITY HOLDERS, OFFICERS, DIRECTORS, AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY PARTNERS, LICENSORS OR SUPPLIERS’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR YOUR USE OF THE SERVICES (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE) EXCEED THE GREATER OF $100 USD OR THE TOTAL AMOUNTS YOU PAID TO OFFICELUV HEREUNDER, IF ANY, DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.
(a) Notice . When you visit the Services you are communicating with OfficeLuv electronically. You consent to receive communications from OfficeLuv electronically. Although OfficeLuv may choose to communicate with you by regular mail, OfficeLuv may also choose to communicate with you by e-mail, voice or by posting notices on the Services. You agree that all agreements, notices, disclosures and other communications that OfficeLuv provides to you electronically satisfy any legal requirement that such communications be in writing.
(b) Governing Law . These Terms of Service shall be governed by and construed in accordance with the laws of the State of Illinois, without giving effect to any principles of conflicts of law. Subject to the terms of Section 13, the parties agree that the federal and state courts in Cook County of Illinois will have exclusive jurisdiction and venue under this Agreement, and each party hereby agrees to submit to such jurisdiction exclusively.
(c) Waiver . A provision of these Terms of Service may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of a party to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.
(d) Severabilit y. If any provision of these Terms of Service shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Service and shall not affect the validity and enforceability of any remaining provisions.
(e) Assignment . The Terms of Service and any rights and licenses granted hereunder, may not be transferred or assigned by you without OfficeLuv’s written authorization. OfficeLuv may freely assign these Terms of Service. Any assignment attempted to be made in violation of these Terms of Service shall be void.
(f) Eligibility . You must be at least eighteen (18) years of age to register or otherwise use the Services. By using the Services, you represent and warrant that you have the right, authority and capacity to enter into these Terms of Service and to abide by all of the terms and conditions of the Terms of Service.
(g) Transactions involving Alcohol . You may have the option to order delivery of alcohol products in some locations and from certain retailers. You will not use OfficeLuv to order alcohol products unless you are 21 years of age or older and you will not furnish alcohol products obtained through OfficeLuv to any person who is not a lawful consumer. You agree that you will comply with all applicable laws related thereto and not cause OfficeLuv or any retailer to contravene or violate any applicable law. OfficeLuv may offer information and a method to connect duly licensed, participating retailers to you to purchase alcoholic beverages. OfficeLuvdoes not, and does not intend to, make sales of alcohol beverages. Each participating retailer is the seller of record for the particular products it promotes on OfficeLuv and sells to you. OFFICELUV HAS NO RESPONSIBILITY OR LIABILITY FOR (I) ANY SALE OF ALCOHOL PRODUCTS OR DELIVERY OF SUCH PRODUCTS SOLD AND DELIVERED BY RETAILERS TO YOU OR ANY OTHER CUSTOMER OR THIRD PARTY AND/OR (II) ANY ACTIONS OR OMISSIONS OF YOU OR ANY THIRD PARTY THAT MAY RESULT, DIRECTLY OR INDIRECTLY, FROM THE PURCHASE AND/OR CONSUMPTION OF ALCOHOL PRODUCTS PROMOTED OR ACQUIRED THROUGH OFFICELUV.
(h) Dissatisfaction with the Services . If you are dissatisfied with the Services or have a complaint regarding any user of the Services, please contact your OfficeLuv contact person. Your input is valuable to us and we take your complaints seriously. Your only remedy with respect to any dissatisfaction with (i) the Services, (ii) any term of these Terms of Service, (iii) any policy or practice of OfficeLuv in operating the Services, or (iv) any content or information transmitted through the Services, is to terminate these Terms of Service and your account by immediately ceasing use of the Services. You may terminate these Terms of Service at any time by closing your account and discontinuing your use of any and all parts of the Services and providing written notice of termination to OfficeLuv.
(i) Insurance . When you allow us to provide our first Service to you, you agree that our insurance is adequate and satisfactory to you. You also agree to have adequate insurance to cover your own personnel and property against any loss or damage that occurs and is not our fault; and you will indemnify and hold us harmless for any of those types of claims or losses.
(j) Independent Contractors . We, including our staff, are independent contractors to you. We are not employees, partners or joint venturers with you in any way. We will have sole direction and control of our staff. Please direct any concerns you have regarding our staff to OfficeLuv administration, and not to staff providing you with Services. OfficeLuv may freely engage third party independent contractors to perform Services under these Terms of Service.
(k) Force Majeure . You agree that we may make any necessary changes, including to the schedule for providing your Services, if an incident of force majeure or an act of nature occurs, such as an earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, boycott or similar events. Where commercially reasonable, we will either reimburse a pro-rated amount for the cancelled shift or reschedule for a later date, at our option and after discussing this with you.
If you have any other questions or concerns regarding these Terms of Service, please contact us at: